Wednesday, April 15, 2009

Why I'm sick of “How NOT to use Twitter” posts...

If you’ve been on Twitter at all in the past year, you’ve more than likely stumbled across a "How NOT to use Twitter" story or two. Or twenty. (EDITOR'S NOTE: I posted this last night and came across this PC Mag article this morning which basically exemplifies my point) Although they often mean well, typically included in these “best practice” blog posts and news articles are tips like “Don’t spam your followers by always pushing content” or “Don’t reply to every single @ reply…it clogs up other people’s Twitter streams with your conversation that can be taken offline” or my least favorite (and most often heard/read), “Don’t tweet about what you’re eating for lunch.”

I’m sick of it.

People: USE TWITTER HOW YOU WANT TO USE TWITTER.

There, I said it. And I feel better. Now, many of you are probably wondering why I’ve gotten so angry (you see, anger is expressed in all caps when you’re trying to show it in a written format). The reason I’m so frustrated is because Twitter is SUBJECTIVE. It isn’t a 10th Grade geometry exam or a paint-by-numbers kit with a "right way" to use it. Are there ways you can annoy people on Twitter? Sure. But does that mean you’re wrong? Absolutely not.

I’ll support this by giving an example of my disdain for the “Don’t tweet about your food” rule. Here’s a series of tweets from fellow Sioux Falls Twitterer @theamillerryan, myself, and a third party who entered the discussion toward the end…



We went from someone (@taral) not even thinking about “one of [her] favorite treats” to being reminded to go out and buy them because it’s been awhile since she’s had them.

Why? Because Thea chose to violate this seemingly important “Don’t tweet about food” rule. In fact, she almost violated two "rules" because she also had a back and forth with me that could have probably “been moved offline” if it had gone back and forth one or two more times.

I know that’s a fairly extreme example. The point isn’t that someone tweeting about food inspired someone else to remember a favorite snack. The point is that this mindset of “I get annoyed when people talk about their lunch” somehow turned into a “Twitter tip on what not to do" at some point during Twitter’s evolution into more mainstream popularity.

Is it true that people might be annoyed if all you tweet about is what you had for lunch and dinner? Probably. Here’s the thing…they don’t have to follow you. So if you get irritated by someone doing it, unfollow them. Otherwise, stop complaining about it. And stop trying to turn what started as a good, free, open atmosphere into a caged and restricted realm that best suits you. It’s not about you. It’s about everyone else in the Twitterverse.

I follow people because I want to follow them. If they don’t follow me back, I understand. If they don’t provide me the value I’m seeking, I don’t follow them. I don’t begrudgingly read every tweet they send and wish they wouldn’t act the way they act. People say you shouldn’t broadcast. @amazonmp3 ONLY broadcasts, and I LOVE following that account. They offer me a service: unbelievable deals on (typically) good music. Do I buy an album every day? No. But you know what? I’ve thoroughly enjoyed the albums I’ve come across as a result of the @amazonmp3 account ONLY being a broadcast channel (duh duh duhhhh, cue Wilhelm Scream).

Now, to play my own devil’s advocate, I’ll admit that there are times when tips and best practice posts are completely acceptable, if not necessary. If one of the many bright minds in the social media realm is explaining to other social media entrepreneurs that “tweeting about food isn’t the best way to build followers,” that’s just good advice. The problem is that not everyone is trying to gain followers or provide wisdom and insight to other social media professionals. Some people just want to share their day with friends and family and not feel like they’re doing it “wrong.” If your goal is to become an influential Twitter user with a massive list of followers and fervent supporters willing to retweet every link you drop, then yes, you should listen to the “How not to use Twitter” posts. But if you’re a normal human being willing to share your life with willing followers, do what you enjoy.

The overall point of the post is this - Be who you want to be. Tweet how you want to tweet.

Just. Be. Yourself. That’s what made Twitter great in the first place.

There was a time when Twitter didn’t have “twitiquette” to tell people how to “do” Twitter. It was fun then. Hopefully that time hasn’t quite passed yet.

10 comments:

SINgleGIRL said...

Absolutely. I'm hoping that EVERYONE will eventually tire of the "How NOT to use Twitter" posts. If I don't like what someone is tweeting, I stop following them. In fact, I do it all of the time. Frequently to people who repeatedly tell me how to tweet.

Michele said...

I LOVE to Tweet about food. Cooking is a hobby and I am always looking for other #glutenfree #vegan Tweeps to follow, or get them to follow me. How about a 'How to get the most out of Twitter' post?

Mike Billeter said...

-SINgleGIRL: Exactly. Plus, I look it at this way: Why would you ever join a game/group/etc. where your introduction is "Here's what not to do..." If you were explaining football to someone and the introduction began with "Here are all the ways you can break rules," no one would ever want to play. I'm all for helping people along, but not when it comes at the expense of just learning things for yourself first.

-Michele: Mos def. It's like certain people think of Twitter as their personal RSS feeds, where they control the content coming in. Twitter, to me, is about discovering new things, whether it's food, music, or professional insight. The suggestion that things like that should be limited or avoided doesn't help anyone discover anything.

I think "How to get the most out of Twitter" posts are much better, but the problem lies in who they are aimed at. When a social media person writes a solid post on how to use Twitter well, it's likely aimed at others in that field. Then it gets passed around Twitter and suddenly the 64 year old who just joined thinks that she needs to be tweeting tinyurl's of news stories rather than sharing her day with friends and family who follow her because they care about *her*, not a link to a news article or Domino's Pizza video.

On that note, I think as long as a "how to get the most" post is worded in a "these are suggestions, not rules" tone, it's all gravy. No reason not to help people along. Just don't limit them.

I feel like some kind of Twitter freedom fighter or something.

Jennifer Juniper said...

Excellent. I haven't seen those tweets and am glad of it. The fact that you can NOT follow people should be enough, you don't have to tell people what to write!

Ridiculous!

Holli said...

In fact, I follow someone who almost always posts about what she's eating. (Well, usually she lists nutritional information with it, too. But still.)

I'm a "normal" tweeter and I know I am not followed back by everyone I follow. And I don't follow back everyone who follows me. It's a good relationship.

Dede said...

I agree with you !! I am so tired of worrying what is right or wrong with social networking sites. What happens is that it restricts you creatively speaking too because you are afraid to say anything. I rarely go on Linkedin because they did not treat me well over emails I sent to my own coworkers!!!

Miles Rausch said...

I concur with the opposition to "the rules". It's interesting that I read this so long after it was written because L&S just did a Twitter-related webinar in which we discuss our own list of "dos and don'ts" for Twitter.

But, Miles, doesn't that make you and Mike Billeter mortal enemies now?

Absolutely not. Our rules of etiquette were aimed at corporations who want to use Twitter as a marketing platform. There are NO rules when it comes to personal usage, but when you're a business trying to create (or engage in) a dialogue about your company or product, there are some best practices to go by.

I think people have equated the "follow" paradigm with the "friend" paradigm, and they are not at all the same. Twitter is not about being friends with someone; it's about following their dialogue. If you no longer care for what they say (or how often they say it), there's no reason you can't unfollow them.

Also, awesome Wilhelm reference.

Mike Billeter said...

-Jennifer: I'm glad you haven't had to see those tweets/blog posts. Although, if you do now, you'll probably see where I'm coming from even more. It's great that you've remained free of the shackles of "How not to use Twitter" posts.

-Holli: It's good to have you with me. It's refreshing when people don't have the "They don't follow me back, so I won't follow them" mindset. I've never understood how that became such a necessary component of certain Twitter users' mindsets. I'd rather know a person actually "follows" my tweets rather than having them get glossed over in their stream with the other 2500+ people they follow.

-Dede: It's so unfortunate when that kind of stuff can ruin an experience. Let creative freedom reign free. That's what makes the untested waters exciting in the first place. I don't get why human nature is to take great, open-minded things and structure them with a set of rules. I guess some of us are just social networking rebels.

-M!les: I'm glad you agree. Although I often consider you mortal enemy because it's just more fun that way, you are certainly right. I tried to explain that in my devil's advocate section of my post, and I think your comment directly reflects that. I'm all for best practice, I just don't like one industry's best practice becoming the set standard for anyone and everyone. But I thought you did a great job of "Demystifying" Twitter in the webinar without making it a set of rules.

Also, thanks for the appreciation of the Wilhelm reference.

majorfiasco said...

Hey Mike, it's your boy from the Windy City. This post was awesome. I appreciate your candor and honesty. I'm a perfect example of not following those "How NOT to use Twitter" articles. And you know what, I've never noticed a decrease in my followers...

Mike Billeter said...

-Prince Raham
Glad this post was able to connect with you so well. You've clearly seen my thoughts on it all, but it's great that you have consistently been able to tweet what you want to tweet (which is usually awesome and deep philosophical wisdom that I thoroughly enjoy) without losing followers or having people tell you "you're doing it wrong." It's a perfect example of doing what you want to do without letting outside influence change how you want to be. Thanks for stopping by the blog and sharing your thoughts.

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